Join our team. We’re hiring.


Position: Travel Consultant
Duties and responsibilities:
Group & FIT Travel Arrangement & Sales
  • Corresponds with clients and answer enquiries, provide suggestions, quotations and agreement.
  • Makes travel arrangements such as airfare, Hotel, Meals , catering, transportations, cruises, etc for customers and teams.
  • Provides various travel information to customers such as destinations, fares and travel regulations.
  • Deal with occurring travel problems, complaints or refunds.
  • Develops and maintains contacts with key clients and customers.
Reservation/Ticketing Management
  • Handles reservations and ticketing for client.
  • Issues tickets, and assists with changes, requests for new bookings or other issues.
  • Distributes invoices and statements for on time payment.
  • Deal with occurring travel problems, complaints or refunds.
  • Observes, receives and otherwise obtains information from all relevant sources to provide accurate information and advices to maximize cost savings and provide a high degree of customer services.
Customer Management
  • Develops plans, in accordance with strategy, to strengthen relations with existing clients and customers.
  • Develops and maintains contacts with key clients and customers.
  • Maintains relationship with customers, clients, and vendors at a higher level.
Requirement: SABRE
Location: Honolulu, HI
Contact: JTB Americas, Ltd. / Human Resources & General Affairs
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About JTB Americas, Ltd.

Established in 1964, JTB Americas, Ltd. is the 1st overseas subsidiary company of JTB Corp. JTB Americas, Ltd. has been specializing in travel services of inbound and outbound travel including corporate business travel, MICE, leisure travel, and FIT arrangements. With over 50 years of experience, the network of companies has been recognized as a full service Destination Management Company (DMC) and Travel Management Company (TMC) in the regions of the United States, Hawaii, Canada, and Brazil. As of 2017, JTB Americas Group consists of 32 subsidiary companies with a diversified network of over 2,500 employees. Through each company and staff’s efforts, JTB Americas is able to offer high quality products and services that connect travelers and their needs from all over the world.